Willian Magalhães - Content Designer & UX Writer

Hi,

I'm Willian. I execute business strategy through my writing. I live in Berlin, but I was born and raised in Brazil.

I have been working with UX Writing for the past 7 years.

Here's what I can do

Localization

I can make content culturally appropriate for specific target markets by working with translators and linguists to ensure that nuances, idioms, and context resonates with the local audience.

Content Design & UX Writing

Create and design various user-centered types of content that effectively communicates information and guides users. I like to simplify things through words.

Conversational Design

Create natural and engaging conversations between humans and systems (Chatbots and Voice User Interfaces [VUI]). I can draw diagram flows, perform chatbot curation for both tree-based chatbots and A.I based ones. I can increase a chatbot's confidence level by trimming intents and entities, and work with multimodal design (voice, text, visuals, images, etc.).

Content Strategy

Collaborate with stakeholders for creating and distributing content in different formats, channels and about various topics (newsletters, documentation, articles, etc.). I can also develop Content Mapping in order to align specific content with particular stages of the users' lifecycle.